Contact Us

 

Use the form on the right to contact us.

We would love to hear from you and will try to reply as soon as possible.

Many thanks. 


Cockermouth, Cumbris

Mere Glass - Individually handcrafted dichroic glass jewellery on sterling silver. Handmade in the Lake District, UK, by Hannah. Beautiful bespoke jewellery; each product is completely unique. Read about Mere Glass and the jewellery. Buy products from our online store. Contact us directly for information about commissions or selling our products in your own shop. mere-glass.com

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Mere Glass Dichroic Glass Jewellery Shipping Information Page

mere-glass.com. Shipping infrmation page for Mere Glass. Bespoke dichroic glass jewellery on sterling silver. Handmade in the Lake District, UK.

Shipping & Returns

Shipping

I offer free First Class shipping in the UK.

UK Sales
I aim to ship First Class to the UK within 2-4 working days. A signature is required on delivery.

International Sales
Shipping to the EU costs £1.99 and to other International destinations £2.40. Please be aware that shipping to the EU takes on average 7-10 working days, and 10-21 days for All Other Countries. However, this cannot be guaranteed.

Please note that payment of any customs duty charges is the responsibility of the person the package is addressed to.

 

Returns

I gladly accept returns and exchanges.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery

I don't accept cancellations.
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
   •           Custom or personalised orders
   •           Items on sale

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Privacy policy

I will only use your shipping and billing address, and contact information
   •           To communicate with you about your order
   •           To fulfill your order
   •           For legal reasons (like paying taxes)